The FCAV/PPSS Carer Information and Support Service is a joint venture operated by the Foster Care Association of Victoria Inc. and the Post Placement Support Service (Vic) Inc. 

The service provides information, support and referral to those with a personal and/or professional connection to foster care, kinship care, permanent care and adoption.

The FCAV/PPSS Carer Information and Support Service has four main aims:

1. Provision of accurate and clear information via phone calls, both organisations' websites, newsletters and information sheets;
2. Referrals to appropriate agencies for specialised and targeted support and assistance;
3. Phone conversations and (occasional) attendance at meetings for support;
4. Advocacy with CSOs and Government on themes and serious issues impacting carers, parents, children and young people in home based care.

If you need assistance or advocacy on an issue impacting you as a carer or parent, please call the:

FCAV/PPSS Carer Information and Support Service
(03) 9489 9770

Monday - Thursday: 9:00am - 5:00pm,
Friday: 9:00am - 4:00pm
This service is not open on public holidays.
After-hours enquiries can be made via email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it   Emails will be responded to as soon as we can.

Information Sheets
Visit our Carer Resources page on this website for more information.
FCAV and PPSS have developed a number of Information Sheets that may assist you.

Reporting:
Carer Information Support Service (CISS) Service Evaluation 2010 
CISS Carer Issues Analysis Jan - March 2010
2009 Statistics * 2008 Statistics * July - December 2008 Statistics

Key Supporters

Ian Potter Foundation http://www.ianpotter.org.au/
Office of the Child Safety Commissioner http://www.ocsc.vic.gov.au/